What should I do if I get separated from my Hac group?

Getting separated from your group is one of the most common and anxiety-inducing experiences during Hac, given the massive crowds. Prevention is key: before Hac begins, establish clear meeting points for each location (a specific gate at the Haram, a landmark in Mina, a meeting area in Arafat). Keep your group leader's phone number, your hotel name and address, tent camp number, and identification written on a card that you carry at all times.

If separation occurs, stay calm and avoid pushing through crowds, which can be dangerous. Go to the nearest pre-agreed meeting point. If you cannot reach it, look for Saudi security personnel or the lost-haci assistance stations that operate throughout the holy sites during Hac. These stations can make announcements and help coordinate reunions. IhramOS's group radar feature is designed specifically for this scenario, allowing group members to share their location even with limited connectivity.