When to Seek Hospital Care During Hac

The following symptoms require immediate acil durum response — call 997 for an ambulance or get to the nearest hospital: chest pain or tightness (possible heart attack); difficulty breathing or severe shortness of breath; loss of consciousness or unresponsiveness; signs of stroke — remember FAST: Face drooping, Arm weakness, Speech difficulty, Time to call 997; severe allergic reaction (anaphylaxis) — throat swelling, difficulty breathing, widespread hives; seizures; severe bleeding that does not stop with direct pressure; suspected spinal or head injury after a fall; confusion or altered mental status (possible heat stroke, low blood sugar, or other serious condition); and severe abdominal pain with vomiting blood or passing blood. Do not wait, do not try to walk to a hospital — call for acil durum transport.

The following require prompt medical attention at the nearest Hac medical station or hospital: high fever (above 39C/102.2F) lasting more than 24 hours or not responding to paracetamol; persistent vomiting or diarrhea leading to dehydration; blood in urine, stool, or vomit; severe pain not controlled by over-the-counter medications; worsening respiratory infection with difficulty breathing; eye injuries or sudden vision changes; burns covering a large area or on the face, hands, feet, or genitals; suspected bone fracture (severe pain, swelling, inability to move); wound showing signs of infection (spreading redness, pus, red streaks, increasing pain); and diabetic emergencies (very high or very low blood sugar with symptoms). These conditions may not require an ambulance but should not be delayed or self-treated.

Saudi Arabia provides extensive free medical care during Hac. Resources include: field medical stations located throughout all Hac sites (Mina, Arafat, Muzdelife, Cemerat, and around Mescid-i Haram); the Hac medical hotline 937 for health advice and guidance; ambulance service via 997; major hospitals in Mekke including Al-Noor Specialist Hospital, Hera General Hospital, and King Abdullah Medical City; mobile medical teams circulating through tent camps and haci areas; and helicopter acil durum services for critical cases. To access care: inform your Hac group leader, who can help coordinate; bring your passport, Hac ID, and health insurance card; bring your medication list and medical letter; and communicate your symptoms clearly (translation services are usually available). Medical care for Hac hacilar at Saudi government facilities is provided FREE regardless of insurance status.

Not every health concern requires a hospital visit. For non-acil durum issues like mild headaches, minor blisters, muscle soreness, mild cold symptoms, and minor digestive upset, self-treatment with your personal medical kit is appropriate. Hac medical stations can also help with prescription refills if you run out of medication, minor wound care and dressing changes, basic health advice and reassurance, over-the-counter medication provision, and blood pressure and blood sugar checks. If unsure whether your condition needs professional attention, err on the side of caution and visit a medical station. Early treatment of minor conditions prevents them from becoming serious. Do not let embarrassment, language barriers, or fear of missing rituals prevent you from seeking medical help — your health is a trust from Allah.