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File a claim at the airline counter immediately, use your carry-on essentials, and purchase replacement items in مکہ مکرمہ if needed — always pack احرام and medications in carry-on.
Lost luggage is a common travel issue, especially during the busy حج season when airports handle millions of حجاج. If your checked luggage does not arrive, immediately go to the airline's baggage services counter at the airport before leaving. File a formal claim with your baggage tag receipts and get a reference number. Most airlines deliver recovered luggage to your hotel within 24-72 hours.
To prepare for this possibility, always pack essential items in your carry-on bag: احرام garments, prescription medications for several days, copies of all documents, phone charger, basic toiletries (unscented if you plan to enter احرام soon), and a change of clothes. If luggage is significantly delayed, basic clothing, toiletries, and احرام garments can be purchased at shops near مسجد الحرام in مکہ مکرمہ at reasonable prices. Keep all receipts for potential reimbursement claims with the airline.